2018五大主题趋势 Shift 1: From Tactical Fixes to a Holistic Experience Strategy2018五大主题趋势Shift 2: From Fragmented Care to Connected EcosystemsShift 3: From Population-Centric to Person-CenteredShift 4: From Incremental Improvements to Pervasive InnovationShift 5: From Insights as a Department to a Culture of Consumer Obsession
