Prophet interviewed over 50 executives at healthcare organizations like providers, private payers and pharma companies from around the world to learn what their organizations are doing to become more consumer-centric.

Prophet also spoke with executives at digital health companies to learn how they are enabling traditional healthcare organizations to become more consumer centric.



Alistair Erskine

Chief Informatics Officer, Geisinger Health System

Carl Armato

Chief Executive Officer, Novant Health

Craig Kartchner

Senior Director of Marketing, Intermountain Helathcare

David Duvall

Chief Marketing and Communications Officer, Novant Health

George Sauter

Chief Strategy Officer, John Muir Health

Jeff Staples

Chief Operating Officer, United Family Health

Jill Chandor

Senior Administrator, Mayo Clinic

John Noseworthy, M.D.

President and Chief Marketing & Digital Officer, Advocate Health

Kelly Jo Golson

SVP Chief Marketing & Digital Officer, Advocate Health

Margaret Coughlin

Senior Vice President, Mount Sinai Health System

Mark Modesto

Chief Marketing Executive, Northwestern Medicine

Matt Gove

Chief Consumer Officer, Piedmont Healthcare

Mike Yost

VP Marketing Outreach and Experience, Indiana University Health

Niyum Gandhi

EVP Chief Population Health Officer, Mount Sinai Health System

Reynick Martinez

Chief Marketing and Communications Officer, Presence Health

Rob Odom

VP of Marketing and Brand Management, UCSF


Chris Fanning

Chief Marketing Officer, Geisinger Health Plan

Christian Wards

Director of Group Healthcare, AIA

Dave Edelman

Chief Marketing Officer, Aetna

Jeremy Young

Chief Marketing Officer, Sun Life Financial

Lisa Bacus

Global Chief Marketing Officer, Cigna

Natalie Schneider

VP of Customer Experience, Anthem

Patrick Blair

Chief Marketing and Consumer Officer, Anthem

Prakash Patel, M.D.

COO, Guidewell & Florida Blue and President, Guidewell Health

Serge Raffard

Asia Head of Strategy, Product, Health, Metlife

Digital Health & Digital IT

Chief Executive Officer, Tonic Health

Sterling Lanier

Sr. Director Care Solutions, Patientslikeme

Brad Gescheider

SVP Product Development, Health Catalyst

Dan Unger

Cardinal Health

Dave Dennis

Chief Executive Officer, One Drop

Jeff Dachis

Sr. Director Customer Success, Flatiron Health

Julia Morton

VP Strategy and Partnerships, Vitality

Kailas Nair

VP Global Marketing, Vitality

Keith Karem

Managing Partner, 7Wire Ventures

Lee Shapiro

EVP Technology, Marketing and Operations, Patientslikeme

Michael Evers

VP Customer Strategy, Patientslikeme

Monique Levy

Chief Executive Officer Asia Pacific, GE Healthcare

Sean Burke

Associate, Apple Tree Partners

Stephanie Papes

Global Head Enterprise Customer Solutions, Medocity, Inc.

Tom Feitel


Global President Inflammation and Immunology, Pfizer

Angela Hwang

VP Marketing, Amgen

Dave Marek

VP Managed Care, Eli Lilly and Company

Frank Cunningham

VP Oncology North America, Eli Lilly and Company

Jean-Michel Cossery

Executive Director Patient Engagement Strategy, Amgen

Jessica Nora

VP Healthcare Strategic Marketing, Johnson & Johnson

John Haney

Head of Patient Advocacy, Novartis

Laura McKeaveney

Director of Global Portfolio Development, Teva Pharmaceuticals

Louis Zollo

Chief Executive Officer USA, Boehringer Ingelheim

Paul Fonteyne

VP Marketing, Eli Lilly and Company

Veronica Chase

VP Corporate Strategy and Investor Relations, Hikma Pharmaceuticals

Susan Ringdal

VP Marketing, Eli Lilly and Company

Than Wettig


Download Part 1

Download Part 2



Are you ready to create
consumer-centric healthcare experiences?